Help
Answers to the most common questions. Can't find what you need? Write to us.
Frequently asked questions
How do I use Bushiline?
Bushiline is only available in the mobile app, on iPhone and Android. Create an account with your email address or with Apple. You must be at least 15 years old.
Can other members see my location?
Only if you turn on sharing in the Globe — it is off by default. You choose the precision (country, city, neighbourhood or about 100 m) and who can see you. Your exact location is never stored or shown.
Does the Marketplace handle payments?
No. Bushiline connects individuals; payment and handover happen directly between you. Meet in a public place and never pay for an item you haven't seen.
How do I report content or a member?
In the app, tap “…” on a post, comment, listing, profile or message, then “Report”. We review every report; cases involving a minor at risk or a scam are handled first.
How do I block someone?
On their profile, tap “…” then “Block”. You won't see their content any more and they won't see yours; they are not notified.
I forgot my password.
On the app's sign-in screen, tap “Forgot password”: we'll email you a code to choose a new one.
How do I get a copy of my data?
In the app, go to Settings › Privacy › Export my data: an archive is sent to you by email.
How do I delete my account?
From the app (Settings › Account › Delete my account) or from the “Delete my account” page on this site. Your account is deactivated for 30 days, then permanently erased.
Contact us
For any question about your account, a piece of content or your personal data:
Write from your account's email address and include your @handle. We will never ask for your password.